FAQ’S

Frequently Asked Questions

All properties are different. Instructions will be sent before arrival.
Check-in: from 3:00 PM.
Check-out: by 11:00 AM.
Early check-in/late check-out may be possible on request.
Yes. All properties include fresh bedding, towels, and essential toiletries.
Yes. Free high-speed WiFi is included in every property.
Some properties are pet friendly. Please check the listing or ask us before booking.
If the property is available, we’d be happy to extend your booking. Contact us early to confirm.
Our cancellation policy is shown on each listing. Please review before booking.
We provide 24/7 guest support via phone and messaging for quick help during your stay.
Many of our properties include free or nearby parking. Details are always in the listing.
Yes. All kitchens have the essentials.

We manage short-term rental properties, including guest communication, check-in, cleaning and pricing optimisation.
No, our agreements are flexible and tailored to your needs.
We provide 24/7 guest messaging and issue resolution, so you never have to worry about guest requests.
We arrange professional cleaning after every stay.
We work on a commission basis. We only earn when your property does. Rates vary depending on your property and level of service.
Yes. Just let us know the dates you’d like blocked out for personal use.
Complete our enquiry form via the landlords page and we’ll arrange a call to discuss the next steps.

Defined Properties